Turtle Beach Resort Mermaid Beach, Mermaid Beach ➤ Reviews, Rooms & Prices 2025

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About the Hotel

2346 Gold Coast Highway, Mermaid Beach, Australia, 4218

Turtle Beach Resort offers family-friendly accommodation featuring fully self-contained apartments and a Splash Zone water park. Amenities include a licensed on-site restaurant and bar, kids' club, and multiple swimming areas, making it suitable for a memorable Gold Coast holiday experience.

Rooms & Amenities

Turtle Beach Resort features 1, 2, and 3-bedroom fully self-contained apartments with private balconies or patios, accommodating families and providing conveniences such as full kitchens and laundry facilities. Standard room amenities include air conditioning, flat-screen TVs, and complimentary toiletries.

Dining Options

On-site dining is available at The Deck, offering an all-day menu that includes wood-fired pizzas, burgers, and children's meals. Guests can enjoy their meals while overlooking the Splash Zone and pool area.

Leisure Facilities

The resort provides a range of leisure facilities, including four swimming areas, six waterslides, and a games room. The kids' club, 'Club Turtle', offers activities such as art sessions and movie screenings, while an adult-only pool is available for relaxation.

Location & Transportation

Conveniently located near Mermaid Beach, Turtle Beach Resort is a short stroll from a patrolled beach and surrounded by various dining options and shopping centers. The resort offers shuttle services to local attractions, including major theme parks and nearby shopping venues.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Two-Bedroom Suite

Max:

6 persons

80 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Superior One-Bedroom Apartment

Max:

3 persons

55 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Superior Two-Bedroom Apartment

Max:

5 persons

77 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Mermaid Beach1400 ft

Airports

Gold Coast (OOL) 10.5 mi

Brisbane (BNE) 58.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Endless Fun!

“The water pool facilities were excellent, providing numerous slides and play areas that kept my kids entertained for hours.” view full review

Family Friendly Meals

“The restaurant offered a fantastic selection of meals that everyone in the family enjoyed, making dining a breeze.” view full review

Kids' Paradise!

“The kids club and playground were perfect for my children, allowing them to explore and play freely while we relaxed.” view full review

Relaxing Escape

“The sauna provided a wonderful way to unwind after a day of family activities, adding a touch of relaxation to our stay.” view full review

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
Reception
No pets allowed
24-hour security
Baggage storage
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Diving
Snorkeling
Canoeing
Hiking
Cycling
Tennis court
Golf course
Fishing

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Special diet menus

Business

Fax/Photocopying

Children

Cribs
Video games
Children's menu
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Sun loungers
Aqua park
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Sauna
Jacuzzi

Room features

Air conditioning
Heating
Sitting area
Patio
Garden furniture
Balcony
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV

Location

2346 Gold Coast Highway, Mermaid Beach, Australia, 4218

Map view

2346 Gold Coast Highway, Mermaid Beach, Australia, 4218

City landmarks

Mall

Pacific Fair Shopping Centre

1.1 mi

Casinos

The Star Gold Coast

1.4 mi

Southport

The Spit

3600 ft

Events

Gold Coast Convention and Exhibition Centre

1.6 mi

Parks

Ken Mansbridge Park

4400 ft

1 Hooker Blvd

Dracula's Cabaret Gold Coast

1.5 mi

Libraries

Broadbeach Branch Library

1.3 mi

Gallery

19 Karen Contemporary Artspace

3900 ft

Sonia Street

Pizzey Park Skate Park

1.6 mi

Parks

Pratten Park

1.3 mi

Broadbeach

1.4 mi

Gold Coast Highway

5100 ft

Parks

Pizzey Park Pine Forest

1.1 mi

Victoria Avenue Plaza

Rotary Carousel Broadbeach

1.5 mi

Beach

Miami Beach

1.3 mi

Store

Woolworths Oasis

1.5 mi

1 Kelly Ave

Mick Schamburg Park

1.6 mi

Parks

Paula Stafford Park

1.5 mi

167 Old Burleigh Rd

Kids Playground Kurrawa

1.4 mi

Parks

Kurrawa Pratten Park

1.6 mi

Parks

Victoria Park

1.5 mi

Old Burleigh Rd

Kurrawa Park

1.6 mi

Amusement Park

Broadbeach Mall Charity Carousel

1.5 mi

Store

Coles Miami

1.7 mi

Level 77 of Q1 Resort 9 Hamilton Avenue

SkyPoint Observation Deck

3.1 mi

Mall

Miami One Shopping Centre

1.7 mi

216/1/10 Albert Ave

Go Ballooning

1.6 mi

Mall

Q Super Centre

1.7 mi

off Rio Vista blvd

Lake Hugh Muntz

1.9 mi

Nearby

Store

Blockbuster Kiosk Mermaid Beach Night Owl

1200 ft

Restaurants

Vivre A Vie

1500 ft

2364 Gold Coast Hwy

Mandarin Court

1400 ft

2374 Gold Coast Hwy

Lucky Buddha Thai Restaurant

1500 ft

2375 Gold Coast Hwy

Jimmy's Kitchen

1400 ft

2378 Gold Coast Hwy

Poke Poke

1500 ft

2375 Gold Coast Hwy Shop 10a

The Thai Restaurant

1500 ft

2376 Gold Coast Hwy

Background Barista

1500 ft

2375 Gold Coast High Way Mermaid Village

Trio Romano

700 ft

2392 Gold Coast Hwy

Bistro Lamp Deux

700 ft

2375 Gold Coast Hwy Mermaid Village

Canvas Espresso

1100 ft

Gold Coast Highway Shop 7/2221 Nobby Beach

Reviews and Ratings

Feedback from previous guests about their experience.

82%

liked the hotel and would stay again

Convenient kitchen facilities

Friendly and happy staff

Lack of cleaning services

Limited dining options

8.2/10

Great

Rooms

7.8

Location

8.2

Service

8.8

Dining

8.2

Emily

United States of America, May 2024

8.2/10

The hotel was equipped with kitchen facilities including a dishwasher and ample supplies but lacked proper cleaning services during my week-long stay. The rooms were not cleaned even once over the week and the towels or sheets were not changed, which was a downside. However, the room had all necessary appliances, making it quite convenient overall.

Rooms

7.0

The rooms were not cleaned even once over the week and the towels or sheets were not changed. However, they were equipped with kitchen facilities and all necessary appliances including a dishwasher, which was convenient.

Service

9.0

The staff seemed happy in their roles, indicating a positive work environment created by good interpersonal skills encouraged by the management. The check-in process at the receptionist counter was smooth and welcoming.

Location

8.0

The hotel had a prime location close to the Splash Zone park and shopping center, providing easy access to entertainment options. Additionally, being right at the water park and close to the pools area added value to the stay.

Dining

9.0

The dining experience offered a variety of local and international dishes that satisfied my culinary preferences.

Facilities

8.0

The hotel offered various facilities such as grocery shopping service, laundry, and a paid shuttle service, enhancing the overall convenience for guests. However, the lack of cleaning services affected the overall experience.

Convenient kitchen facilities

Lack of cleaning services

Sarah

United Kingdom, April 2024

8.4/10

The hotel offers exceptional room facilities, including a dishwasher and a wardrobe perfect for children. The service is top-notch, with friendly and helpful staff. The location is ideal for families with easy access to both the resort's waterpark and nearby shopping options. The dining experience caters to Indian cuisine enthusiasts. However, the price may not align with the overall value provided by this hotel.

Rooms

9.0

The rooms were in excellent condition and thoughtfully equipped for families.

Service

9.0

The staff exuded happiness in their roles, creating a positive atmosphere. The reception team was attentive and welcoming.

Location

8.0

The hotel is conveniently situated within the resort's garden area, close to the splash zone park, making it a secure and family-friendly environment.

Dining

8.0

The hotel offers a delightful Indian food selection, satisfying those looking for diverse dining options.

Facilities

8.0

The hotel provides essential facilities to enhance guests' stay, ensuring a comfortable and enjoyable experience.

Brian

United Kingdom, February 2024

8.4/10

The hotel offers rooms with beautiful views of the resort in great condition, and the staff seem genuinely happy in their roles. The location is close to both the splash Zone park and a shopping center. The dining experience offers great steaks, and the facilities are top-notch.

Rooms

9.0

The rooms are in A1 condition and provide beautiful views of the resort.

Service

8.0

The staff at the receptionist counter are very welcoming and helpful, making the stay enjoyable.

Location

9.0

The hotel is conveniently located close to the splash Zone park and a shopping center, making it easy to access everything needed.

Dining

8.0

The dining experience offers great steaks for a delightful meal.

Facilities

8.0

Various facilities such as the grocery shopping service and paid shuttle service add convenience to the stay.

Convenient location

Limited dining options

Alexander

United Kingdom, December 2023

8.4/10

The hotel is situated throughout the garden area of the resort, close to the Splash Zone park and a shopping center. The rooms weren't fully cleaned and we didn't get fresh towels; however, the wardrobe for my 14-month-old boy beside the double bed was perfect. The staff seem very happy in their roles, likely due to a positive work environment created by the management. The location is convenient, with easy access to the beach for a swim and shopping areas. I didn't have dining at the hotel during my stay. Overall, the facilities were adequate for my needs.

Rooms

7.0

The rooms lacked full cleaning and fresh towels, but the wardrobe setup was ideal for my young child.

Service

9.0

The staff appeared cheerful and welcoming, especially the receptionist at the counter.

Location

8.0

The hotel is conveniently located close to the beach for a swim and shopping centers.

Dining

10.0

I didn't experience dining at the hotel during my stay.

Facilities

8.0

Overall, the facilities met my basic requirements during the stay.

Charles

United Kingdom, June 2023

7.4/10

The hotel offered freezing cold rooms for kids with kitchen facilities stocked with all the essentials and necessary appliances, including a dishwasher. The service was top-notch with receptionist staff displaying evident happiness, indicating a positive work environment. The location was conveniently close to a shopping center and the Splash Zone park, creating a lively atmosphere. However, the dining experience lacked variety in vegetables. Overall, the hotel was filled with friendly staff and great amenities, but the rooms could be warmer for kids.

Rooms

7.0

The rooms with kitchen facilities and necessary appliances were convenient, but they were freezing cold for kids.

Service

9.0

The staff at the receptionist desk were visibly happy and displayed excellent interpersonal skills, reflecting a positive work environment.

Location

8.0

The hotel's proximity to a shopping center and the Splash Zone park made it a convenient and lively choice for exploring the area.

Dining

6.0

The dining experience lacked variety, especially in terms of vegetables.