Turtle Beach Resort Mermaid Beach, Mermaid Beach
About the Hotel
Turtle Beach Resort is a family-friendly destination located in Mermaid Beach on the Gold Coast of Australia. The resort features fully self-contained apartments with private balconies or patios overlooking lush gardens. Its proximity to the patrolled beach and vibrant local attractions enhances its appeal for families seeking a memorable holiday.
Location
The resort is conveniently located just 0.2 miles from Mermaid Beach and offers easy access to local restaurants and shopping areas. Turtle Beach Resort is a short distance from major theme parks and other attractions, making it ideal for family outings. Free onsite car rental services further enhance accessibility to nearby destinations.
Rooms
Accommodations at Turtle Beach Resort consist of one, two, and three-bedroom fully self-contained apartments. Each apartment is equipped with a full kitchen, laundry facilities, and private balconies or courtyards. The design includes modern amenities such as air conditioning, flat-screen TVs, and various setups to accommodate families of different sizes.
Eat & Drink
On-site dining is available at The Deck, a licensed restaurant and bar offering a variety of meals and snacks. Guests can enjoy an all-day menu featuring wood-fired pizzas and burgers while overlooking the Splash Zone Water Park. Additionally, the resort has BBQ areas for guests who wish to prepare their own meals.
Leisure & Business
Turtle Beach Resort provides multiple leisure facilities including four swimming areas, a water park, and a games room with coin-operated video games. There is a mini-golf course, a cinema showing four daily films, and an adults-only pool area for relaxation. For business travelers, additional services and shuttle transfers to local attractions are available.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Free Wi-Fi in public areas
- Free parking
- Free on-site parking lot
- Safe deposit box
- Reception
- No pets allowed
- 24-hour security
- Baggage storage
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
- Diving
- Snorkeling
- Canoeing
- Hiking
- Cycling
- Tennis court
- Golf course
- Fishing
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Laundry
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Picnic area/ Tables
- Special diet menus
Business
- Fax/Photocopying
Children
- Cribs
- Video games
- Children's menu
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Sun loungers
- Aqua park
- Sun terrace
- Garden area
- BBQ facilities
- Leisure/ TV room
- Sauna
- Jacuzzi
Room features
- Air conditioning
- Heating
- Sitting area
- Patio
- Garden furniture
- Balcony
- Dining table
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
Location
Reviews and Ratings
The hotel was equipped with kitchen facilities including a dishwasher and ample supplies but lacked proper cleaning services during my week-long stay. The rooms were not cleaned even once over the week and the towels or sheets were not changed, which was a downside. However, the room had all necessary appliances, making it quite convenient overall.
The hotel offers exceptional room facilities, including a dishwasher and a wardrobe perfect for children. The service is top-notch, with friendly and helpful staff. The location is ideal for families with easy access to both the resort's waterpark and nearby shopping options. The dining experience caters to Indian cuisine enthusiasts. However, the price may not align with the overall value provided by this hotel.
The hotel offers rooms with beautiful views of the resort in great condition, and the staff seem genuinely happy in their roles. The location is close to both the splash Zone park and a shopping center. The dining experience offers great steaks, and the facilities are top-notch.
The hotel is situated throughout the garden area of the resort, close to the Splash Zone park and a shopping center. The rooms weren't fully cleaned and we didn't get fresh towels; however, the wardrobe for my 14-month-old boy beside the double bed was perfect. The staff seem very happy in their roles, likely due to a positive work environment created by the management. The location is convenient, with easy access to the beach for a swim and shopping areas. I didn't have dining at the hotel during my stay. Overall, the facilities were adequate for my needs.
The hotel offered freezing cold rooms for kids with kitchen facilities stocked with all the essentials and necessary appliances, including a dishwasher. The service was top-notch with receptionist staff displaying evident happiness, indicating a positive work environment. The location was conveniently close to a shopping center and the Splash Zone park, creating a lively atmosphere. However, the dining experience lacked variety in vegetables. Overall, the hotel was filled with friendly staff and great amenities, but the rooms could be warmer for kids.
