The hotel offers amenities for your comfortable stay and unforgettable experiences
Heated Pools Delight
“The pools had varying sizes and depths, and were impeccably clean; the heated water made for a comfortable swim, even during chilly days.” view full review
Kids' Paradise
“The kids club and splash zone provided endless fun for our toddler, keeping them entertained while we relaxed nearby.” view full review
Generous Living Space
“The apartment was spacious, featuring a lovely balcony that overlooked the pool, enhancing our enjoyment of the area.” view full review
Tennis & Mini Golf Fun
“The on-site tennis courts and mini golf kept the whole family active and engaged, providing great outdoor entertainment.” view full review
General
No smoking on site
Free Wi-Fi in public areas
Free parking
Free on-site car park
Safe deposit box
Reception
No pets allowed
24-hour security
Luggage storage
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Canoeing
Hiking
Cycling
Tennis court
Golf course
Fishing
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Paid airport shuttle
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Special diet menus
Business
Fax/Photocopying
Children
Cots
Video games
Children's menu
Children's pool
Water slides
Children's play area
Kids club
Game room
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Sun loungers
Aqua park
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Sauna
Jacuzzi
Room features
Air conditioning
Heating
Sitting area
Patio
Garden furniture
Balcony
Dining table
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
Show more
Location
2346 Gold Coast Highway,
Mermaid Beach,
Australia,
4218,
Queensland
Map view
2346 Gold Coast Highway,
Mermaid Beach,
Australia,
4218,
Queensland
City landmarks
Mall
Pacific Fair Shopping Centre
1.7
km
Casino
The Star Gold Coast
2.3
km
Southport
The Spit
1.1
km
Event hall
Gold Coast Convention and Exhibition Centre
2.6
km
Park
Ken Mansbridge Park
1.3
km
1 Hooker Blvd
Dracula's Cabaret Gold Coast
2.4
km
Library
Broadbeach Branch Library
2.0
km
Gallery
19 Karen Contemporary Artspace
1.2
km
Sonia Street
Pizzey Park Skate Park
2.5
km
Park
Pratten Park
2.1
km
Broadbeach
2.3
km
Gold Coast Highway
1.5
km
Park
Pizzey Park Pine Forest
1.8
km
Victoria Avenue Plaza
Rotary Carousel Broadbeach
2.5
km
Beach
Miami Beach
2.2
km
Store
Woolworths Oasis
2.4
km
1 Kelly Ave
Mick Schamburg Park
2.5
km
Park
Paula Stafford Park
2.4
km
167 Old Burleigh Rd
Kids Playground Kurrawa
2.3
km
Park
Kurrawa Pratten Park
2.6
km
Park
Victoria Park
2.4
km
Old Burleigh Rd
Kurrawa Park
2.5
km
Amusement Park
Broadbeach Mall Charity Carousel
2.4
km
Store
Coles Miami
2.7
km
Level 77 of Q1 Resort 9 Hamilton Avenue
SkyPoint Observation Deck
5.0
km
Mall
Miami One Shopping Centre
2.8
km
216/1/10 Albert Ave
Go Ballooning
2.6
km
Mall
Q Super Centre
2.8
km
off Rio Vista blvd
Lake Hugh Muntz
3.0
km
Nearby
Store
Blockbuster Kiosk Mermaid Beach Night Owl
350 m
Restaurants
Vivre A Vie
440 m
2364 Gold Coast Hwy
Mandarin Court
420 m
2374 Gold Coast Hwy
Lucky Buddha Thai Restaurant
450 m
2375 Gold Coast Hwy
Jimmy's Kitchen
420 m
2378 Gold Coast Hwy
Poke Poke
450 m
2375 Gold Coast Hwy Shop 10a
The Thai Restaurant
450 m
2376 Gold Coast Hwy
Background Barista
430 m
2375 Gold Coast High Way Mermaid Village
Trio Romano
200 m
2392 Gold Coast Hwy
Bistro Lamp Deux
210 m
2375 Gold Coast Hwy Mermaid Village
Canvas Espresso
330 m
Gold Coast Highway Shop 7/2221 Nobby Beach
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Convenient kitchen facilities
Friendly and happy staff
Lack of cleaning services
Limited dining options
8.2/10
Great
Rooms
7.8
Location
8.2
Service
8.8
Dining
8.2
Guest reviews
8.2/10
based on 5 reviews
7.9
7.9/10 based on 2358 reviews
Emily
United States,
May
2024
8.2/10
The hotel was equipped with kitchen facilities including a dishwasher and ample supplies but lacked proper cleaning services during my week-long stay. The rooms were not cleaned even once over the week and the towels or sheets were not changed, which was a downside. However, the room had all necessary appliances, making it quite convenient overall.
Rooms
7.0
The rooms were not cleaned even once over the week and the towels or sheets were not changed. However, they were equipped with kitchen facilities and all necessary appliances including a dishwasher, which was convenient.
Service
9.0
The staff seemed happy in their roles, indicating a positive work environment created by good interpersonal skills encouraged by the management. The check-in process at the receptionist counter was smooth and welcoming.
Location
8.0
The hotel had a prime location close to the Splash Zone park and shopping center, providing easy access to entertainment options. Additionally, being right at the water park and close to the pools area added value to the stay.
Dining
9.0
The dining experience offered a variety of local and international dishes that satisfied my culinary preferences.
Facilities
8.0
The hotel offered various facilities such as grocery shopping service, laundry, and a paid shuttle service, enhancing the overall convenience for guests. However, the lack of cleaning services affected the overall experience.
Convenient kitchen facilities
Lack of cleaning services
Sarah
United Kingdom,
April
2024
8.4/10
The hotel offers exceptional room facilities, including a dishwasher and a wardrobe perfect for children. The service is top-notch, with friendly and helpful staff. The location is ideal for families with easy access to both the resort's waterpark and nearby shopping options. The dining experience caters to Indian cuisine enthusiasts. However, the price may not align with the overall value provided by this hotel.
Rooms
9.0
The rooms were in excellent condition and thoughtfully equipped for families.
Service
9.0
The staff exuded happiness in their roles, creating a positive atmosphere. The reception team was attentive and welcoming.
Location
8.0
The hotel is conveniently situated within the resort's garden area, close to the splash zone park, making it a secure and family-friendly environment.
Dining
8.0
The hotel offers a delightful Indian food selection, satisfying those looking for diverse dining options.
Facilities
8.0
The hotel provides essential facilities to enhance guests' stay, ensuring a comfortable and enjoyable experience.
Brian
United Kingdom,
February
2024
8.4/10
The hotel offers rooms with beautiful views of the resort in great condition, and the staff seem genuinely happy in their roles. The location is close to both the splash Zone park and a shopping center. The dining experience offers great steaks, and the facilities are top-notch.
Rooms
9.0
The rooms are in A1 condition and provide beautiful views of the resort.
Service
8.0
The staff at the receptionist counter are very welcoming and helpful, making the stay enjoyable.
Location
9.0
The hotel is conveniently located close to the splash Zone park and a shopping center, making it easy to access everything needed.
Dining
8.0
The dining experience offers great steaks for a delightful meal.
Facilities
8.0
Various facilities such as the grocery shopping service and paid shuttle service add convenience to the stay.
Convenient location
Limited dining options
Alexander
United Kingdom,
December
2023
8.4/10
The hotel is situated throughout the garden area of the resort, close to the Splash Zone park and a shopping center. The rooms weren't fully cleaned and we didn't get fresh towels; however, the wardrobe for my 14-month-old boy beside the double bed was perfect. The staff seem very happy in their roles, likely due to a positive work environment created by the management. The location is convenient, with easy access to the beach for a swim and shopping areas. I didn't have dining at the hotel during my stay. Overall, the facilities were adequate for my needs.
Rooms
7.0
The rooms lacked full cleaning and fresh towels, but the wardrobe setup was ideal for my young child.
Service
9.0
The staff appeared cheerful and welcoming, especially the receptionist at the counter.
Location
8.0
The hotel is conveniently located close to the beach for a swim and shopping centers.
Dining
10.0
I didn't experience dining at the hotel during my stay.
Facilities
8.0
Overall, the facilities met my basic requirements during the stay.
Charles
United Kingdom,
June
2023
7.4/10
The hotel offered freezing cold rooms for kids with kitchen facilities stocked with all the essentials and necessary appliances, including a dishwasher. The service was top-notch with receptionist staff displaying evident happiness, indicating a positive work environment. The location was conveniently close to a shopping center and the Splash Zone park, creating a lively atmosphere. However, the dining experience lacked variety in vegetables. Overall, the hotel was filled with friendly staff and great amenities, but the rooms could be warmer for kids.
Rooms
7.0
The rooms with kitchen facilities and necessary appliances were convenient, but they were freezing cold for kids.
Service
9.0
The staff at the receptionist desk were visibly happy and displayed excellent interpersonal skills, reflecting a positive work environment.
Location
8.0
The hotel's proximity to a shopping center and the Splash Zone park made it a convenient and lively choice for exploring the area.
Dining
6.0
The dining experience lacked variety, especially in terms of vegetables.
Facilities
7.0
The hotel offered useful facilities but needed improvements in room temperature for kids' comfort.
Travelodge London Central City Road
Novotel Melbourne On Collins
Hilton Glasgow
Royal Solaris Los Cabos
Como The Halkin
Leonardo Hotel Brighton
The Hoxton, Southwark
The Westin Grand Cayman Seven Mile Beach Resort & Spa
Titanic Deluxe Golf Belek
Stamford Bridge Hotel London
Live Aqua Cancun - Adults Only - All-Inclusive
Hotel Rosamar